Patient Coordinator, Receptionist

A busy, group optometric practice is looking for a patient coordinator to join our team. We are a well established, full scope, high-tech optometric practice containing a full optical boutique. Our entire office is computerized utilizing electronic health records, so applicants must have strong computer skills. Experience with major eye insurances is a plus. The position would entail working FT/PT three to four days per week. Availability to work a flexible schedule including 2 evenings and Saturdays is a must.
We are looking for a dynamic individual with the following characteristics:
o Detail oriented
o Ability to multitask and manage time wisely
o Strong communication and relationship building skills
o An outgoing, friendly personality
Position Description:
o Welcome and check in patients as they arrive at the office
o Schedule and verify appointments and ensure insurance coverage is accurate
o Build team commitment to high standards of service, exceeding customer expectations
o Answer incoming calls, providing assistance to the patient or rerouting the calls to the appropriate department
o Complete patients' visits by ensuring all of their needs were met, checking them out and collecting the appropriate payment
o Be able to navigate the medical records to find pertinent patient information as needed
o Once integrated into the office, acquire the skills necessary to help in other areas as needed
If you would like to join a growing practice with a great work environment and loyal patient base, please send your resume via email.

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